Genie Model 2024 motor not opening/closing garage door
Went out to open garage and it would not open. Released chain carriage and door opened with no binding. Engaged chain carriage and pushed either up or down button and nothing moved. Noticed green LED flashing five times, paused, then five times, pause, repeat. Owners manual said Chain too tight, loosened it and still nothing. Had original installers look at Control Head and they said control board is bad. I ordered it, replaced it and still nothing. No blinking. When I push either up or down button, I can hear relays click but no movement. Is motor bad? How do I check the motor? Welcome to the forums. The link below is the manual for your opener. On page 26 they show the motor wiring. Check for power on pins 1 and 3 of the three pin plug. In looking at your manual....and referencing the five blinks..... there is a chance the unit it still in thermal overload mode. It appears that it is supposed to reset itself but it may not have. At the very least..... disconnect the door from the chain drive. An extra recommendation would be remove the chain from the gear drive or be sure to keep hands clear from chain and gear drive. Genie data products 2024 manual - install/new.pdf and check for power while pressing either up or down button? Sorry for the late response...holidays and college started...
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